Carolina Dream Clean
Effective Date: January 1, 2026
Carolina Dream Clean (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our residential and commercial cleaning services in Charlotte, North Carolina, and surrounding areas.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
We may collect personal and non-personal information from you in several ways, including when you visit our website, request a quote, book a service, contact us, or communicate with our team.
We may collect the following personal information:
Full name
Phone number
Email address
Service address
Billing information (when applicable)
Details related to cleaning requests or service preferences
We may also collect non-personal information automatically, such as:
IP address
Browser type
Device information
Pages visited on our website
Date and time of visits
This information helps us improve website performance and user experience.
Carolina Dream Clean uses the information we collect for purposes including:
Providing and managing cleaning services
Responding to inquiries and quote requests
Scheduling appointments
Processing payments
Communicating service updates and confirmations
Improving customer service and website functionality
Sending service-related emails or messages
Complying with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
Understand how users interact with our website
Improve site navigation and content
Analyze traffic and usage trends
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website features.
We may share your information only in the following situations:
With trusted service providers who assist in operating our business (such as scheduling or payment processing systems)
To comply with legal obligations, court orders, or law enforcement requests
To protect our rights, property, or safety, and that of our customers or others
All third parties we work with are required to maintain the confidentiality and security of your information.
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
Payment information is collected only when necessary and is processed through secure third-party payment processors. Carolina Dream Clean does not store full credit card details on its servers.
You have the right to:
Request access to the personal information we have about you
Request corrections to inaccurate information
Request deletion of your personal data, subject to legal or contractual obligations
Opt out of non-essential communications
To exercise these rights, please contact us using the information provided below.
Our website may contain links to third-party websites, including social media platforms or featured articles. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.
Carolina Dream Clean does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take immediate steps to delete it.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes indicates acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
Carolina Dream Clean
📞 Phone: 980-580-8790
📧 Email: Support@carolinadreamclean.com
📍 Address: 2221 Trinity Church Rd, Concord, NC